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Personal Identification Information

We collect limited personal identification information from users in a variety of ways, including, but not limited to, when users register to create an account, join or Create a Cycle Tour, become a Local Leader, fill out a form, respond to a survey, or opt-in and subscribe to the Newsletter.  The only personal identification information requested from Users is their Name and Email Address.  Users voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain website related activities.

The email address Users provide, will only be used to send them information and updates relating to cyclingtouring.org services. It may also be used to respond to their inquiries, and/or other requests or questions. Users may also receive emails relating to services they use on cyclingtouring.org. Users not wanting to receive these emails should request their account is deleted. If a User decides to opt-in to any of our mailing lists, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from mailing lists, we include detailed unsubscribe instructions at the bottom of each mailing list email or User may contact us via our website.

Users may visit non-member areas of our website anonymously. 

Users have option to remove the personal identification information from Cyclingtouring.org at any time by logging on and sending the request via the Help Menu.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our website. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our website, such as the operating system and the Internet service providers utilised and other similar information.

Web browser cookies

Our website may use "cookies" to enhance User experience. User web browsers places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the website may not function properly.

How we use collected information

cyclingtouring.org collects and uses Users personal information for the following purposes:

To improve customer service
Your information helps us to more effectively respond to your customer service requests and support needs.
To personalise user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our website.
To improve our website
We continually strive to improve our website offerings based on the information and feedback we receive from you.
To process transactions
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
To administer a content, promotion, survey or other website feature
To send Users information they agreed to receive about topics we think will be of interest to them.
To send periodic emails

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our website.

If at any time Cyclingtouring.org administrators discover a data breach relating to Use information, any User affected will be notified.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.We may use third party service providers to help us operate our business and the website or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission. The services cyclingtouring.org provide require email communication to be sent to other members sharing User information. This is limited to Name and Email Address.

Third party websites

Users may find advertising or other content on our website that link to the websites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these websites and are not responsible for the practices employed by websites linked to or from our website. In addition, these websites or services, including their content and links, may be constantly changing. These websites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our website, is subject to that website's own terms and policies.

Advertising

Adverts appearing on our website may be delivered to Users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile non personal identification information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This policy does not cover the use of cookies by any advertisers. If Users do not wish to visit advertiser websites, we request Users do not click on the advertiser adverts.

Changes to this privacy policy

Cyclingtouring.org has the discretion to update this privacy policy at any time. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Contacting us

If you have any questions about this policy, the practices of this website, or your dealings with this website, please contact us at:

WEB:
www.cyclingtouring.org/help/contact

EMAIL:
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