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  1. Linda
  2. Site Feedback
  3. Friday, July 31 2015, 08:27 AM
  4.  Subscribe via email
FYI.

I tried to sign up and received an error:
___
403: Access Forbidden
This form has not been submitted because your IP is listed in a spam database.
If you feel this is an error, please contact the webmaster.
___
Tried to contact the webmaster: same result.

Did eventually manage to sign up with an alternative email (non-yahoo)...

Not sure what's going on, but there seem to be some "contact" errors, that may prevent you from getting more sign-ups.
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Peter Ashford Accepted Answer Pending Moderation
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Hi Da Lin,

Sorry to hear about your issues with signing up this morning.

The error you received was from a security service we use to protect our web site. Unfortunately it can sometimes be over protective and block legitimate users. This very rarely happens. I was actually on line this morning when an an alert came in for you being blocked. I could see it was not a security issue and allowed the access which is why it started working for you.

With site security you do have to try to strike a balance - users need to be able to use your site, whist protecting your site and users from security issues. We take both ends of the scale seriously. It is something we have to review constantly to ensure that balance is right. We do monitor the site closely and do pick up on real users being blocked and quickly resolve (like with you today). Since we have gone live you are the second person to have this issue out of hundreds of new users.

Hope this helps. If you have any other queries, please do let me know. Happy to help.

Enjoy using the site.
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